Common questions
Answers, by topic
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Getting started
What is KOKSIN?
Cambodia's appointments marketplace. Find and book verified partners, from salons and gyms to cleaners and car washes.
Where in Cambodia does KOKSIN operate?
All 25 provinces, from Phnom Penh and Siem Reap to Mondulkiri and Koh Kong.
What kinds of services can I book?
Anything by appointment: beauty, wellness, fitness, home services, pet grooming, and car care.
Payments
How do I pay?
Pay with ABA PayWay, KHQR from any Cambodian bank app, or cash on arrival where the partner accepts it.
Can I pay with KHQR?
Yes. Scan with ACLEDA, Wing, or any Cambodian bank app. Your booking is held while you pay.
How do ABA PayWay deposits work?
Some partners ask for a deposit, a fixed amount or a percentage. You see it before you confirm, and most hold it rather than charge it.
Bookings
What is a group booking?
One booking for several people, like a couple's massage or seats in a class. One confirmation and one reminder covers everyone.
Trust & partners
How are partners verified?
Our team checks every partner's address, staff, and services before they go live.
I run an appointment-based business. How do I list?
Apply on our partners page. We reply within 2–3 working days to get you set up.
